This Privacy Policy describes how Creek Couture (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from https://creek-couture.com/.

We respect your privacy and believe in being transparent about how we handle your data. This policy is written in plain language—because legal terms shouldn't feel like a foreign language.

What Information We Collect

When you interact with our website, we collect different types of information to help us serve you better.

Device Information

When you visit our site, we automatically collect certain details about the device you're using. This helps us make sure the website loads properly and gives us insight into how people are shopping with us. This includes web browser version, IP address, time zone, cookie information, pages or products you view, search terms you use, and how you navigate through our site. We collect this to optimize your experience, improve our website, and help screen for potential fraud. This information is gathered automatically through cookies and similar technologies.

Order Information

When you make a purchase, we need certain details to fulfill your order. This includes your name, billing and shipping address, payment information, email address, and phone number. We use this information to process your payment, arrange shipping, send order confirmations, keep you updated, and screen for fraud. If you've opted in, we may also use it to share updates about products or promotions we think you'll love.

Customer Support Information

If you reach out to us with questions or concerns, we collect the information you share so we can help. This might include your name, order number, and details about your inquiry.

How We Share Your Information

We never sell your personal information. Period.

We do share certain information with trusted partners who help us run our business—like our e-commerce platform which powers our online store, and shipping carriers who deliver your orders. These partners are bound by confidentiality agreements and only use your data as needed to provide their services.

We may also share information if required by law—for example, to respond to a court order or legal request.

How We Use Your Information

We use your personal information to process and fulfill your orders, arrange shipping and delivery, provide customer support, send order updates, screen for fraud or potential risk, and share information about new arrivals or promotions only if you're okay with it.

Your Rights

You have control over your personal information. Under US privacy laws, you have the right to access—request a copy of the information we hold about you. You have the right to correct—ask us to fix any inaccurate or incomplete information. You have the right to delete—request that we erase your personal information in certain situations. And you have the right to opt-out—unsubscribe from marketing emails at any time.

To exercise any of these rights, just email us at support@creek-couture.com. We'll respond as quickly as we can.

Cookies

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, keep items in your cart, and understand how people use our site.

We use necessary cookies—essential for basic site functions like navigation and checkout. We use performance cookies—help us understand how visitors interact with our site. And we use targeting cookies—used to show relevant ads only with your consent.

You can manage or disable cookies through your browser settings—just keep in mind that some features of the site may not work as well without them.

Data Retention

We keep your personal information only as long as we need it—usually as long as you have an account with us or as required by law. If you place an order, we'll keep your information on record unless you ask us to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll post the updated version here with a new effective date. We encourage you to check back occasionally, but we'll never make changes that undermine your privacy without letting you know.

About Us

Creek Couture – Effortless Style, Made for You

At Creek Couture, we believe style should feel like you—effortless, natural, and completely authentic. Our pieces are designed for the moments that matter, from quiet mornings to busy days and everything in between.

Our Story

Creek Couture was born from a simple idea: fashion shouldn't be complicated. We wanted to create clothing that moves with you, not against you. Pieces that feel good, look better, and stay in your wardrobe season after season. We're inspired by the energy and diversity of the USA—a place that reminds us to keep things real, grounded, and beautiful in their simplicity.

What We Stand For

We create for people who value effortless elegance—style that doesn't try too hard. We believe in natural confidence, clothing that lets you be you. And we stand for lasting quality, pieces made to be worn, loved, and kept. No loud trends. No unnecessary fuss. Just thoughtful design and honest quality.

Our Design Approach

Every piece we create starts with a question: how can this be both beautiful and comfortable? We believe you shouldn't have to choose. We focus on clean silhouettes that flatter, quality materials that feel good against your skin, and versatile pieces that work for real life. The result is clothing that transitions seamlessly from work to weekend, from errands to evenings out.

Why Shop with Us

We offer free shipping on every order, USA-wide. You get 30-day returns because you should love what you order. And there are real people behind the screens who actually read your emails.

Our Promise

We're here to help you feel like yourself—just a little more polished. Whether you're refreshing your wardrobe or looking for that one perfect piece, we've got you covered.

Welcome to Creek Couture. We're so glad you're here.

Company Information

Store Name: Creek Couture

Website: https://creek-couture.com/

Address: 555 Vine St, Jackson, WY 83001, USA

Email: support@creek-couture.com

Customer Service Hours: Monday to Friday: 09:00 am to 5:00 pm (EST – Eastern Time), Saturday to Sunday: 10:00 am to 2:00 pm (EST – Eastern Time)

We are closed on major US holidays, but feel free to email us anytime—we'll get back to you as soon as we're back.

We aim to reply to your email within 24 hours.